Susan Baillie DVM

Jul 2024

Nonresponsive to a dog in pain. Said they would call back but I had to call them to find out they wouldn't even make an appointment. Not very caring. Not because they didn't take the appointment, but because by not calling back, they lengthened the amount of time the dog was in pain, by delaying my ability to seek out help elsewhere.

Oct 2021

I called before they opened and got a call back only 10 minutes after they opened. They got my new puppy in within the hour. They gave me the steroid and antibiotics that she needed right there so I didn’t have to go to the pharmacy. Dr. Black coordinated with a specialist in Seattle to save my pup’s eye. So grateful for quick and amazing care. The entire staff I dealt with was so kind and understanding. So grateful for their services!!

Mar 2021

They are very busy and has been noted elsewhere, sometimes hard to get a quick appointment. They charge you a lot for an emergency appointment which means an appointment the same day in some cases. Jackie at the front desk is wonderful I must say. The current situation with the China virus means that you sit in your car in the parking lot and they come and get your pet from you. The vets will come out and talk to you but it is not the best situation. We like to be right with our animals when the vet checks them over so we can ask questions and offer information. Hopefully this ridiculous process will end shortly.