I have been going here annually for skin exams for three years. I previously saw Dr. Wood and my most recent visit was with Dr. Paulson. Both of these providers took their time with me and performed biopsies on irregular moles same day. Three stars because it is very hard to get them on the phone to schedule appointments and I am always in the waiting room 20+ minutes past my scheduled appointment time.
August 2024
Happy with the care received, but billing has been largely a big issue. I currently have an outstanding bill, which during an in office visit I was told by the doctor that my insurance would take care of it. I understand that everyone's insurance is different, but I do believe before stating that my procedure would be free either someone from the office or the doctor, should have verified it. Now I am left with a bill. If I would have known the cost I would have avoided the procedure or parts of the procedure which were offered during the visit. In addition the paper bill that they send you from the larger dermatology group that they belong to (one of them) sends... read full review
July 2024
I arrived early as I usually do for my DR appointments which worked out well as I couldn't get the app to navigate, I was received,sat down and drank my first cup of coffee in a year, delicious, was called in early so I didn't feel hurried, the staff upon entering the office were calm and organized. I was escorted and was able to clarify my needs, the PA-C was very pleasant,she was in no hurry, calm and listening well, left for a moment and right back in with the DR. You know you're in good hands when you get a sense of calmness. My concerns were addressed ,a couple of prescriptions, a couple of biopsies and we were done. I really liked and appreciated... read full review
I have been going here annually for skin exams for three years. I previously saw Dr. Wood and my most recent visit was with Dr. Paulson. Both of these providers took their time with me and performed biopsies on irregular moles same day. Three stars because it is very hard to get them on the phone to schedule appointments and I am always in the waiting room 20+ minutes past my scheduled appointment time.
Happy with the care received, but billing has been largely a big issue. I currently have an outstanding bill, which during an in office visit I was told by the doctor that my insurance would take care of it. I understand that everyone's insurance is different, but I do believe before stating that my procedure would be free either someone from the office or the doctor, should have verified it. Now I am left with a bill. If I would have known the cost I would have avoided the procedure or parts of the procedure which were offered during the visit. In addition the paper bill that they send you from the larger dermatology group that they belong to (one of them) sends... read full review
I arrived early as I usually do for my DR appointments which worked out well as I couldn't get the app to navigate, I was received,sat down and drank my first cup of coffee in a year, delicious, was called in early so I didn't feel hurried, the staff upon entering the office were calm and organized. I was escorted and was able to clarify my needs, the PA-C was very pleasant,she was in no hurry, calm and listening well, left for a moment and right back in with the DR. You know you're in good hands when you get a sense of calmness. My concerns were addressed ,a couple of prescriptions, a couple of biopsies and we were done. I really liked and appreciated... read full review