VA Puget Sound Healthcare: Cardiology Department

Today was an epic day because of incredible customer service. My dad will be 98-years old at the end of this month. Tommy H. checked us in at the VA. As he checked us in, I heard him whisper, "Wow." I knew he was referring to my dad's age, so I said, "Yeah, 98-years old!" He said, "Yes, I see." We came in for a routine foot appointment, and were told that his foot appointment had been canceled. Of course, we understand that things do come up, but I did ask why we weren't told. He said he wasn't sure, wrote some things down on a sticky, and said he would do what he could. I gratefully thanked him as he hurried to find a solution.... read full review

Polite nice knowledgeable smart funny Seattle ER is nice a lot better than San diego Went today thinking I was going into cardiac arrest BP of 180 they treated promptly I saw neuro woman talked about the brain and some other stuff I honestly used to be afraid of getting treated I always thought it was a way of someone to use it against me that hole grunt thing never admitting too pain struggle or any type of anything lol I guess that's why I was always negative about the situation but today I went with a serious worry and they acted I'm by far more than comfortable and satisfied with the people I saw today and see great things with treatment via here in Seattle... read full review

Getting an appointment for my mom in ophthalmology is a work of God and the wait time is always 1-2 hours. That being said, the eye clinic receptionists are the best we have ever encountered within the VA system. As is always in the VA, the front desk people usually are unpleasant and sometimes just downright rude, but once you get to the back, the providers and caretakers are incredible. We definitely rarely expect to easily get in and out of any appointment for my mom, but we are thankful for the care she is able to receive as an Air Force veteran.