Pacific Medical Center Pharmacy: Eusebio Emmanuel J MD

Feb 2023

I've been going to PacMed at Northgate for years, seeing Dr. Andrew Dym as my PCP and have had mostly good experiences there. Front receptionists and medical staff (including the lab folks upstairs) are always polite and (generally) efficient. I've never had to wait long in the waiting room for my appointments, with one exception, when I waited for 45 minutes for a speciality appointment and was finally ushered into the example room without apology or noting my long wait (that doctor is no longer there). Their facility at Northgate is nothing fancy, but it's comfortable. Parking is easy and free On the downside, my last request for a dermatology appointment was refused, as they had no available appointments for months. I went to Polyclinic at Northgate instead, and got an appointment for the next day.

Dec 2022

Pros: Good providers, nurses, and billing staff. Cons: Limited availability, they seem to default to one option for searching for appointments when you call in and that may be to process call volume faster. That being said I know at the medical facility I work for we try to have several types of appointments at hand to offer to callers based off what they are trying to get done. I could submit a professional feedback over another route I'm sure but I figure I'll state it over a more casual platform as I haven't faced enough scheduling inconvenience to warrant that.

Oct 2022

I had to switch due to my insurance and also my long term Polyclinic doctor moved onto something else within medicine . She was the best! She looked after my two boys too so it was great family care. I digress. I have seen three doctors at. Pacmed and settled on one. She is also seeing both my boys now since they are both over 18 . So far so good no long waits. The doctor takes her time sits down and chats. I had to go to Physical Therapy and it was so easy. My chart is awesome.. all your info with a click of your mouse. I am pleased