Marshall's Cleaners

Jun 2024

I have used this dry cleaners for the last time.

They have charged more than the bill given at drop-off twice now, and I fear this is happening quite often without people noticing. I didn’t question it the first time, but this time asked why the total went up $10 from the initial receipt. If it were due to a difficult to address stain, etc, this would be perfectly understandable. However, the response I received was “one of your blouses is designer.” All of the items’ tags were carefully inspected when I dropped them off, but they said that this was “missed.“ I then questioned why one item is more expensive to clean because it is “designer,” but...read full review

Oct 2023

i dont understand why they upcharge me $3 more and call this a "sports jacket" verses a regular jacket the woman who works there failed to show me the difference between a jacket verses a sports jacket...what should the charge be and is it a fair price! $35.50 for 2 standard blazers!

Nov 2019

Yet another lost item. Around April of this year, I dropped off my winter jacket for alteration to replace the zipper. When I came back to pick up my jacket a few weeks later, a different jacket was returned instead. The counter person assured me that they would correct the situation. They have all my contact information, but I have not been contacted by anyone in the months since. I have returned a few times since then and am brushed off with "We have your contact information and will call you.", and my favorite "The seamstress put the wrong label on your jacket. It's not our fault." Marshall's does not have a contact email address or other means, other than to confront the person manning the front counter.