Custom Mechanical Services

Sep 2022

I needed to replace a 30yr old heat pump system. 3 contractors submitted quotes including one from Custom Mechanical Services. All 3 quotes were within 10% of each other. Todd exhibited the most knowledge of how to use my existing duct work (non-conventional), and gave me the most precise reason why he quoted me for the system he was recommending. Shortly before install, his crew were hit with Covid and they needed to reschedule. I mention this as it's currently part of our world, but the communication and rescheduling was taken care of in a timely manner and well coordinated. During the install, the staff were clearly knowledgeable, respectful of my home, and quick...read full review

Sep 2021

Todd and Ray are my go-to service professionals for my own home and the one I recommend most to my clients as a Realtor because I know my clients will be treated fairly.Services: A/C system maintenance

Sep 2019

Todd and his crew just installed a new York heat pump and furnace in our home. I studied several brands, and received four different bids to replace our system. The installation was very smooth and clean, and the new system has been performing very well.Custom Mechanical has been in business for decades, but only have a few online reviews (all positive). Sometimes I think the companies with high review numbers, even when they are positive, are incentivizing the reviewers in some way that make those reviews unreliable. No one from this company requested that I give them a review.This is a very honest and quality driven company, and I highly recommend you consider them...read full review