Reviews for Therapy Solutions

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Jul 2023
The clinical staff is caring, professional and extremely knowledgeable. The scheduling and billing department is the reason for the 3 stars. The communication back and forth is taxing - you're lucky if the phone is answered and you don't have to leave a voicemail. I was scheduled for a handful of appointments *without my input*, (or my input on dates/times/provider was ignored) and due to other appointments, work, and life I needed to cancel all of them. I communicated this via voicemail more than once, and I still received text reminders of appointments which I could not make. I called again to make sure this appt was canceled and was rudely and loudly informed...read full review
Mar 2021
I just want to thank Front Desk Admin for their patience, in particular Morgan Thompson. I was upset with an old bill and she retained a patient and compassionate tone. I hope all staff members may use this as an example for the future. Mental Health is not an easy thing to address, and neither are old bills from those mental health services.
Oct 2020
The staff and therapists here are top notch. I always thought as I aged I should hurt. Not so, you don't have to be in pain. Thank you for teaching me about my body and how to get better

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From Therapy Solutions

Therapy Solutions is a privately owned rehabilitation clinic that has been providing expert care to the Tri-Cities since its inception in 1999. Our clinic has fostered a compassionate and safe environment to address your healing process. We pride ourselves with having the ability to provide an integrative, holistic, and individualized program for your needs. Each of our therapists contributes a unique set of abilities and experiences via their training and life experiences. Our health practitioners use a holistic and integrative approach for your healing process in order to address the body as one unit. This allows us to explore all available treatment options in order to collaborate with you to create a customized plan of care. Our mis