North Bay Massage & Spa

Aug 2023

Leaving the spa in shock as I had the exact experience as the other customers below in the reviews. The massage by Lisa was incredible and in the top 5 best massages, but during payment I left a 18% tip and she demanded a 23% tip which was $20. A tip is normally 15%-20% and the massage was $90.This makes me curious how the staff are being paid if they are demanding tips from multitudes of customers as seen in the reviews.Management continues to comment on the reviews saying they will look into this issue, but the google reviews of the staff demanding over $20 tip has been occurring for 4 years. When will this change? I guarantee you will have more constant customer base...read full review

Aug 2023

Upon first entering for my 1pm massage I was dubious and didn't know what to expect. The room seemed minimalistic and the place seemed depressing.However when the massage began I was in for a world of pleasure. I have had many massages, none can compare to what I just experienced. She was thorough and swift and she worked out many knots I had in my neck and back.Without a shadow of a doubt, this was my favorite massage of all time. I recommend everyone go try out this amazing experience!!!

Jan 2023

Lisa and Wei both are very good. I want to give 5 stars but one thing that really annoying made me feel uncomfortable. With Lisa, there was a phone called outside, she suddenly got out the room ? without saying anything.Then today, this time was with Wei. She just started massage for me, suddenly the door opened( I was scared didn't know what was happening) her co worker said something then closed the door so loud. 20 minutes later, she opened the door again to ask Wei something. It was very rude and unprofessional to open the door without knocking and especially you were in service.?? Not that least, the phone was ringing, Wei ran out to asnwer......!!!!!? I didn't know...read full review