Friendly and welcoming staff. I especially want to mention and thank family doctor Julie O'Donnell. She is very attentive, approachable, tactful, and polite. It's clear that she loves people and her job and genuinely wants to help. I visited her twice, felt very comfortable with her, and she addressed all my questions and concerns regarding my treatment, providing referrals to other specialists. I highly recommend this clinic!
May 2024
Dr. Daniel low and his medical assistant Jenna have helped my partner and I through a really difficult experience at UW Valley Medical Center. Jenna was patient, listened attentively, and reassured me that the staff are here to help and listen to any concerns. She gave me the biggest relief after I felt I was just failed completely by a hospital that should've done better. Dr. Low also listened and was very empathetic to the whole situation. He heard my concerns about my risk factors, ran necessary tests and made a point to get me into another provider. When I called the office expressing that they were taking their time about getting me in. I called Jenna directly... read full review
May 2024
I've been a patient for over 3 yrs and had only good experiences. Dr. Dassel is outstanding and the rest of the staff is professional and always friendly. Phone response used to be my only issue but that has vastly improved. Perhaps the negatives are from years ago but I would highly recommend them now.
Friendly and welcoming staff. I especially want to mention and thank family doctor Julie O'Donnell. She is very attentive, approachable, tactful, and polite. It's clear that she loves people and her job and genuinely wants to help. I visited her twice, felt very comfortable with her, and she addressed all my questions and concerns regarding my treatment, providing referrals to other specialists. I highly recommend this clinic!
Dr. Daniel low and his medical assistant Jenna have helped my partner and I through a really difficult experience at UW Valley Medical Center. Jenna was patient, listened attentively, and reassured me that the staff are here to help and listen to any concerns. She gave me the biggest relief after I felt I was just failed completely by a hospital that should've done better. Dr. Low also listened and was very empathetic to the whole situation. He heard my concerns about my risk factors, ran necessary tests and made a point to get me into another provider. When I called the office expressing that they were taking their time about getting me in. I called Jenna directly... read full review
I've been a patient for over 3 yrs and had only good experiences. Dr. Dassel is outstanding and the rest of the staff is professional and always friendly. Phone response used to be my only issue but that has vastly improved. Perhaps the negatives are from years ago but I would highly recommend them now.