Petco

Petco offers a mix of experiences for pet owners. While navigating the website for rewards can be frustrating, the in-store service shines. Customers appreciate the professionalism and kindness of the Grooming Salon manager, who is supportive of her staff and provides excellent grooming services. The Grooming Department, with team members like Serenity, Kayla, and Julia, has received praise for their amazing care, especially for pets with special needs. Additionally, the Fish Department staff is noted for being knowledgeable and friendly, making customers feel welcomed and informed. Josh, the store manager, also stands out for his commitment to customer satisfaction. Overall, Petco is recognized for its dedicated employees who enhance the shopping experience, and it is the favorite place for many pet owners to bring their family pets for grooming and treats.