I have been going here many for years with 3 dogs and 2 cats. I have never had anything but positive experiences. However last week I had an appointment with Dr Tyler, whom I have never seen before and from the moment he walked into the room, I was rubbed the wrong way. He was cold and came across the entire time like he was annoyed by my pets life threatening situation. He is simply in the wrong profession. He was unprofessional, impersonal, and made an awful situation feel so much worse. He came across as inexperienced, though I will say have no idea on his background. Even students/people new in the field can have compassion. I saw nothing like this from him. Everyone... read full review
July 2024
Grooming related. I dropped of my Mainecoon off at 9am for a lion cut. I knew he needed to be sedated because he is big and anxious. They had one cat ahead of him and still took over 8 hours to pick him up. I bet my buddy was so scared.
March 2024
We had a horrible experience putting our 12-year old pup down. It was time - his health was failing. Whatever sedative they gave him had the opposite effect and he reacted badly to it. No one came in to check on us and we were left trying to calm him down on our own. What should have been a peaceful time to bond and say goodbye was totally traumatic for our dog and for us. Unfortunately, it will be a lingering bad memory for us and I will never forget it. Do not trust your pet's care to this veterinary service. We will definitely be transferring care to another clinic for the rest of our pets.
I have been going here many for years with 3 dogs and 2 cats. I have never had anything but positive experiences. However last week I had an appointment with Dr Tyler, whom I have never seen before and from the moment he walked into the room, I was rubbed the wrong way. He was cold and came across the entire time like he was annoyed by my pets life threatening situation. He is simply in the wrong profession. He was unprofessional, impersonal, and made an awful situation feel so much worse. He came across as inexperienced, though I will say have no idea on his background. Even students/people new in the field can have compassion. I saw nothing like this from him. Everyone... read full review
Grooming related. I dropped of my Mainecoon off at 9am for a lion cut. I knew he needed to be sedated because he is big and anxious. They had one cat ahead of him and still took over 8 hours to pick him up. I bet my buddy was so scared.
We had a horrible experience putting our 12-year old pup down. It was time - his health was failing. Whatever sedative they gave him had the opposite effect and he reacted badly to it. No one came in to check on us and we were left trying to calm him down on our own. What should have been a peaceful time to bond and say goodbye was totally traumatic for our dog and for us. Unfortunately, it will be a lingering bad memory for us and I will never forget it. Do not trust your pet's care to this veterinary service. We will definitely be transferring care to another clinic for the rest of our pets.