From my first meeting with Darryl in the parking lot of Cascade Fire Solutions, one random Friday after my furnace had turned itself off 3 times in 2 weeks during a cold snap, I have had nothing but a good experience with Cascade Fire Solutions.That Friday Darryl showed me around the showroom. I told him, I don't want to be reliant on only one source of heat (which failed me) when it gets to 12 degrees. I told him I wanted a workhorse, nothing fancy with alabaster sides and blue ice burning in the fireplace. I wanted something that could take a hit and still run for years. Solid. Darryl followed me home so he could see my current fireplace, which he called Decorative.I... read full review
February 2024
Cody and Nigel were awesome. Very knowledgeable and friendly. They answered all my questions and stayed positive through all the challenges my fireplace job threw at them. I highly recommend them!
December 2023
Technician showed-up as-agreed providing us with the requested notice just prior to his arrival. He set up a mat if front of the fireplace to catch any debris from the job. He disassembled our fireplace, thoroughly cleaned all of its components and reassembled everything adjusting the flame height, added new embers and cleaned the glass. He was a young man who I could have an intelligent conversation with regarding the fireplace, our fireplace-related problem, its possible cause(s) and the probable solution to it turning itself off by itself after 16 years of faithful, trouble-free service. It now looks and runs like new. The flame height is perfect, the new embers glow... read full review
From my first meeting with Darryl in the parking lot of Cascade Fire Solutions, one random Friday after my furnace had turned itself off 3 times in 2 weeks during a cold snap, I have had nothing but a good experience with Cascade Fire Solutions.That Friday Darryl showed me around the showroom. I told him, I don't want to be reliant on only one source of heat (which failed me) when it gets to 12 degrees. I told him I wanted a workhorse, nothing fancy with alabaster sides and blue ice burning in the fireplace. I wanted something that could take a hit and still run for years. Solid. Darryl followed me home so he could see my current fireplace, which he called Decorative.I... read full review
Cody and Nigel were awesome. Very knowledgeable and friendly. They answered all my questions and stayed positive through all the challenges my fireplace job threw at them. I highly recommend them!
Technician showed-up as-agreed providing us with the requested notice just prior to his arrival. He set up a mat if front of the fireplace to catch any debris from the job. He disassembled our fireplace, thoroughly cleaned all of its components and reassembled everything adjusting the flame height, added new embers and cleaned the glass. He was a young man who I could have an intelligent conversation with regarding the fireplace, our fireplace-related problem, its possible cause(s) and the probable solution to it turning itself off by itself after 16 years of faithful, trouble-free service. It now looks and runs like new. The flame height is perfect, the new embers glow... read full review