I work at a nonprofit and received a request from a senior client who needed help with using their laptop. I came to find out that he had let someone borrow his laptop who created a user account and the laptop was locked due to forgotten password. Many attempts to unlock the laptop failed. I reached out to an agency in the community asking if they knew someone who could help this senior. The agency told me about Jacob the owner of Kitsap Tech Support who volunteers his time to teach seniors computer classes. I sent Jacob an email regarding the laptop. To my surprise he responded very quickly and then followed-up with another email with problem ticket, repair time and... read full review
December 2021
Jacob was extremely attentive towards our tech needs and assisted us tirelessly to get our request completed. We will be recommending Kitsap Tech Support to all.Thank you!
December 2021
Tech came the next day. Got right to work, fixed computer issues, didn't interrupt other work flow. Perfect.
I work at a nonprofit and received a request from a senior client who needed help with using their laptop. I came to find out that he had let someone borrow his laptop who created a user account and the laptop was locked due to forgotten password. Many attempts to unlock the laptop failed. I reached out to an agency in the community asking if they knew someone who could help this senior. The agency told me about Jacob the owner of Kitsap Tech Support who volunteers his time to teach seniors computer classes. I sent Jacob an email regarding the laptop. To my surprise he responded very quickly and then followed-up with another email with problem ticket, repair time and... read full review
Jacob was extremely attentive towards our tech needs and assisted us tirelessly to get our request completed. We will be recommending Kitsap Tech Support to all.Thank you!
Tech came the next day. Got right to work, fixed computer issues, didn't interrupt other work flow. Perfect.