About Air Masters Heating & Cooling
Air Masters Heating & Cooling is a locally owned business that has been providing heating and cooling services since 1986. They specialize in installation, maintenance, and 24-hour emergency service for furnaces, heat pumps, air conditioners, and HVAC systems in both residential and commercial properties. Recently, a customer called Air Masters when their heat pump was making a strange noise. The company was quick to send a technician, who promptly identified and replaced the faulty part. The customer praised the staff's professionalism and expertise. Another customer has relied on Air Masters for generations and had them install a ductless system in their home. The crew's knowledge, communication, and hard work impressed the customer. The installation was completed in just three days, and they were satisfied with the system's performance and fair price. Rashad is highlighted for his thorough assessment and help in choosing the best mini split for a customer's house. The installation team received compliments for being professional, friendly, and inclusive, completing the job in one day and providing a detailed explanation of how to control the temperature effectively. Air Masters' team, including knowledgeable staff like Connie and A.C., is commended for their professionalism and communication skills. Customers have noted the company's quick response and expertise, making them a reliable choice for any heating and cooling needs. The company also offers design, sales, installation, and thorough explanations to ensure customer satisfaction.
Air Masters is the best in the business. Everyone that I had contact with was nothing short of fantastic. Connie and Tarsilla in the office, Brian and Audrey for installation, and Rashad who was the first person we met from Air Masters. This company went above and beyond to help me with the trouble that I was having with my HOA, including the owner who took their time to speak with my HOA about my heat pump installation. I cannot recommend them enough to anyone who needs a heat pump installation. Thank you Air Masters team for everything!
We purchased a Lennox furnace and air conditioner through Costco about six years ago. Costco’s contracted company came out and installed the system. Over the past six years we have had the contracted company out fairly regularly as we continued to have issues with the system. This year I contacted Air Masters to troubleshoot the system. AC came out and performed a leak test and was able to locate a manufacturing defect consisting of about a dozen tiny holes. Initially Lennox didn’t want to honor the warranty, but they had not met Teresa… She spent FOUR hours getting transferred from person to person until she finally got them to honor their warranty.
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I want to express my appreciation for Air Masters HVAC company for fixing a life-threatening problem with my heating system. My original gas furnace (circa 1967) was replaced by a Lennox furnace 13 years ago, and an A/C unit was added in 2015. On January 24, 2025, I noticed an exhaust-like smell in the house. By January 28th, a digital CO monitor alarmed with a reading of 343 ppm. We shut off the furnace, evacuated the house, and started heating with a woodstove and pellet stove. The HVAC technician found a CO reading of 5-7 ppm from a supply register. The cost of replacing the suspected faulty heat exchanger almost equaled the cost of replacing the entire furnace. Of...read full review