i was a minor, 14 years old and dr. steven porter extracted too many of my teeth. him and walt drexel sent apology letters and swore once my jaw line was fully developed, they'd correct the mistake. i was a minor that couldn't sue and my parents trusted them. when i was old enough to get this mistake corrected, both dentist told me they weren't paying for it. ive had a gap since in my teeth since age of 14. my orthodontist couldn't complete his work because no one ever took care of this mistake. they ruined my teeth, my smile, my self esteem and they're both still working as dentist's. as a matter of fact, dr steven porter is a kids dentist... read full review
November 2020
I would like to commend Dr. Stephen Porter and his staff at Port Ludlow Dentistry. This office has it all! Expertise, caring professionalism, communication and overall efficiency! With each appointment I have consistently experienced excellent communications with planned procedures and care, insurance information, appointment reminder calls and follow up calls after major dental procedures! Dr. Stephen Porter is the best dentist in over 40 years that I've been to with no pain during procedures and only short term minor discomfort afterwards! I highly recommend Port Ludlow Dentistry, for all your dental needs!
September 2019
The front desk lady and office manager Beth is very rude. I told her on the phone I didn't appreciate how rude she was to me and she told the doctor. The doctor and the front desk lady/manager then had one of the nice ladies leave me a voicemail saying that language wasn't allowed in their office, so my appointment was cancelled and to go find a new provider! I totally don't mind going somewhere else, but it's pretty sad that, because the front desk lady lied and said I used foul language I have to get a new doctor and hygienist. If I had treated patients, clients, other co-workers how she does, I would have been fired. Is the patient, customer, client,... read full review
i was a minor, 14 years old and dr. steven porter extracted too many of my teeth. him and walt drexel sent apology letters and swore once my jaw line was fully developed, they'd correct the mistake. i was a minor that couldn't sue and my parents trusted them. when i was old enough to get this mistake corrected, both dentist told me they weren't paying for it. ive had a gap since in my teeth since age of 14. my orthodontist couldn't complete his work because no one ever took care of this mistake. they ruined my teeth, my smile, my self esteem and they're both still working as dentist's. as a matter of fact, dr steven porter is a kids dentist... read full review
I would like to commend Dr. Stephen Porter and his staff at Port Ludlow Dentistry. This office has it all! Expertise, caring professionalism, communication and overall efficiency! With each appointment I have consistently experienced excellent communications with planned procedures and care, insurance information, appointment reminder calls and follow up calls after major dental procedures! Dr. Stephen Porter is the best dentist in over 40 years that I've been to with no pain during procedures and only short term minor discomfort afterwards! I highly recommend Port Ludlow Dentistry, for all your dental needs!
The front desk lady and office manager Beth is very rude. I told her on the phone I didn't appreciate how rude she was to me and she told the doctor. The doctor and the front desk lady/manager then had one of the nice ladies leave me a voicemail saying that language wasn't allowed in their office, so my appointment was cancelled and to go find a new provider! I totally don't mind going somewhere else, but it's pretty sad that, because the front desk lady lied and said I used foul language I have to get a new doctor and hygienist. If I had treated patients, clients, other co-workers how she does, I would have been fired. Is the patient, customer, client,... read full review