I had a great experience at Ulta . I came in little frustrated about getting the right product for my age and had already Went through some product lines that didn’t work . A sales lady Stephanie kindl Walked up and said can I show you some other options for your skin. She was more my age and I felt it was so helpful to have someone who understood my skin better . I really was impressed with Stephanie’s knowledge on the product lines.
April 2024
I am so grateful for Brittany (sp?) and the other gal's (I unfortunately didn't get her name!) help at the cash wrap yesterday! I usually buy online since this is the closest ULTA to me at 1.5 hours away, and I only realized about a week ago that products from an order I received in December expired a few weeks ago back in February. ULTA's online customer service wasn't able to pull up my order, so wasn't able to help, and they recommended I try in-store, and I happened to be going in to Olympia that day for an appointment.
Brittany and the other gal were able to pull up my order, return and refund both the unopened product... read full review
February 2024
Being an ex Sephora manager and being a professional HMUA of 17 years, I appreciate Ulta. Ulta is for the shopper who needs variety but also doesn't need to be bothered every single second. If I need help, I ask, and I get it. I love Ulta for that. This location is always clean and kept well.
I had a great experience at Ulta . I came in little frustrated about getting the right product for my age and had already Went through some product lines that didn’t work . A sales lady Stephanie kindl Walked up and said can I show you some other options for your skin.
She was more my age and I felt it was so helpful to have someone who understood my skin better .
I really was impressed with Stephanie’s knowledge on the product lines.
I am so grateful for Brittany (sp?) and the other gal's (I unfortunately didn't get her name!) help at the cash wrap yesterday! I usually buy online since this is the closest ULTA to me at 1.5 hours away, and I only realized about a week ago that products from an order I received in December expired a few weeks ago back in February. ULTA's online customer service wasn't able to pull up my order, so wasn't able to help, and they recommended I try in-store, and I happened to be going in to Olympia that day for an appointment.
Brittany and the other gal were able to pull up my order, return and refund both the unopened product... read full review
Being an ex Sephora manager and being a professional HMUA of 17 years, I appreciate Ulta. Ulta is for the shopper who needs variety but also doesn't need to be bothered every single second. If I need help, I ask, and I get it. I love Ulta for that. This location is always clean and kept well.