Sometime the people are nice sometimes they are rude. Depends on the day, (if you can catch them open.) When you have state insurance for your child you get 2 pairs a year. I ordered a pair for my son and after they came in I received a called that his second pair was in. A second pair that we didnt pick out or ask for. I have to say, I didn't appreciate the lady taking it apond herself to order him a second pair taking his choice away! He is almost 14, hes old enough not to want 2 of the exact same pairs of glasses. Her intention was good, (I'm sure) but I'm not a huge fan of people making decisions for me or my child. He most definitely would have picked... read full review
September 2019
Worst shop I have EVER had to deal with. They lost or misplaced and never ordered my daughter's glasses. Everytime I call they never know what is going on. Then they tell me three classes will be available to pick up and when we get there they say " sorry we still don't have them " I've been waiting for glasses we ordered the first week of August- it's September and my daughter has had to start school without glasses. I just got off the phone to double check that they placed the order for my other child at the same time and he can't find it. I'm done with this business.
August 2019
The optometrist gets 5 stars. He was friendly, knowledgable, gentle, and easy to talk to. I would gladly make an appointment with him if he had a different shop. The shop hours here are inconsistent and inconvenient if you work a 9-5. The front office person is condecending and disorganized. And my contacts order from the beginning of July still hasn't arrived. So if you are looking to get a run around and want to wait forever, this is your spot. If not, go elsewhere. This place will just waste your time and take your money.
Sometime the people are nice sometimes they are rude. Depends on the day, (if you can catch them open.) When you have state insurance for your child you get 2 pairs a year. I ordered a pair for my son and after they came in I received a called that his second pair was in. A second pair that we didnt pick out or ask for. I have to say, I didn't appreciate the lady taking it apond herself to order him a second pair taking his choice away! He is almost 14, hes old enough not to want 2 of the exact same pairs of glasses. Her intention was good, (I'm sure) but I'm not a huge fan of people making decisions for me or my child. He most definitely would have picked... read full review
Worst shop I have EVER had to deal with. They lost or misplaced and never ordered my daughter's glasses. Everytime I call they never know what is going on. Then they tell me three classes will be available to pick up and when we get there they say " sorry we still don't have them " I've been waiting for glasses we ordered the first week of August- it's September and my daughter has had to start school without glasses. I just got off the phone to double check that they placed the order for my other child at the same time and he can't find it. I'm done with this business.
The optometrist gets 5 stars. He was friendly, knowledgable, gentle, and easy to talk to. I would gladly make an appointment with him if he had a different shop. The shop hours here are inconsistent and inconvenient if you work a 9-5. The front office person is condecending and disorganized. And my contacts order from the beginning of July still hasn't arrived. So if you are looking to get a run around and want to wait forever, this is your spot. If not, go elsewhere. This place will just waste your time and take your money.