Optum - Harbour Pointe Pediatrics

Apr 2024

This place is ridiculous. One or two doctors working and waits that are HOURS long. I came here with my screaming two year old who had stuck something up her nose and waited three hours.

Mar 2024

I saw a PCP here for years that I loved. Then Optum took over and he left. Then I saw another PCP for one visit. I liked him. He left. I was assigned a newly hired extremely young PCP, her first dr job after interning. I saw her once. I left. She told me advice that was just wackadoo. Like i don't need a mammogram unless I feel a lump. I should stop taking any nsaids, only take tylenol. (except my baby aspirin for stroke. I should continue taking that...well I hadn't even been told to start?) She also spoke loudly and slowly in really simple sentences...which I thought was really odd because I could hear and understand her just fine. Went home and double checked last time I had a mammo, I was indeed due for one...researched what she told me...it was all for someone older than 78! I'm more than two decades younger... I don't look that old. I put two and two together regarding the way she was speaking to me...she assumed I was deaf and feeble minded. Then I get a call from Behavioral Health the next day. They told me that she had sent a referral for me to see them.. I asked what for? They said she told them I had said I was lonely. I said, "No, I never said that???" I never even said I was depressed on the little questionnaire they always give you. They said, "Well she's worried because you live alone and you have no family nearby...she wants you to come talk to us. " Ah! I get it! She wants me to get checked out for the 'Mentia'! I told them politely no. Walk in has always been hit or miss, depending on who you get. More miss than hit lately. I will try other places next time I need urgent care The second star is for a neurologist I saw at the hoyt office. He was good.

Nov 2023

I recently got discharged from the hospital and had instructions to head into this clinic for a follow up. I have a broken eye socket and I can’t chew food after a week. They turned me down and told me to go somewhere else because I was in a “fight”. Which was already handled with the legal system and is in the past. I don’t know the laws on this and quite honestly I don’t care. Turning down a 21 year old kid with a broken face under these circumstances is beyond me and completely wrong.