Basin Refrigeration Heating Plumbing & Electric

Basin Refrigeration Heating Plumbing & Electric serves Moses Lake, WA, and surrounding areas, offering a wide range of services including air conditioning installation, furnace repair, plumbing, and electrical work. This business provides 24-7 emergency services. Customers praise their professional and courteous technicians, noting their expertise and willingness to go the extra mile. Many customers also highlighted the helpfulness and friendliness of staff, both on the phone and during home visits, making the experience smooth and trusted. They also emphasize that the work is done correctly from the start, with clear communication and upfront costs, ensuring no surprises. The owner or manager is committed to meeting customer expectations, even when issues arise. Customers have recently shared their positive experiences with the business. One customer appreciated the technician Kaleb's thorough work, noting he cleaned out much more than previous visits and the system is now working much better. Customers also describe the service as fantastic, reliable, and honest, with Kaleb being thorough and answering all questions. Another customer mentioned Kaleb's extra effort in bringing their bins back from the curb on a hot day. Additionally, the business was praised for their professionalism, timeliness, and reasonable pricing when they came to repair a customer's HVAC system issue that the original installer had caused.