About Optum - Mill Creek Walk-In Clinic
Optum - Mill Creek Walk-In Clinic offers comprehensive health care services with a focus on patient care and convenience. The staff, including the front desk, nurses, and doctors, are known for being polite, professional, and friendly. Patients appreciate the prompt and speedy service, often experiencing little to no wait times during off-peak hours. The clinic is easy to find and is praised for its caring approach, especially towards patients with special needs, such as autism. Staff members go above and beyond to assist patients, including helping with finding primary care doctors. Many visitors have had positive experiences, describing the staff as very skilled and coordinated. Some patients, however, shared concerns about longer waits, such as waiting over 30 minutes after initial triage, which can impact their experience. Overall, Optum - Mill Creek Walk-In Clinic remains a reliable and compassionate choice for urgent care needs.
Just went in yesterday with Covid - they were great- triaged me in within minutes- and I saw Dr Tu who was absolutely amazing! He spent time with me explaining everything- he answered all of my questions- I’ll definitely come back to this location if I need to. Very easy to find - and caring staff.
Two of my last 3 visits were spectacular and worth all the 5+ stars. Very skilled and coordinated care from all.
This last visit explained all the low ratings you see as I waited for the doctor for over 30 minutes after the nurse opened a wound to take a look. The doctor was very impatient after all that time. The replacement coverage they provided fell off as soon as I got home. I felt like I would have been better off waiting until a weekday as my infection risk increased by having gone here.
The staff is quite rude in this place, including front desk, medical assistant, lab technician. Doctor is alright but kind of impatient. Not sure if I want to go to this place again.