Dentists in Mercer Island

“Never a pain to visit the dentist when it's seeing Carrie and her team. Have had Shelby as my hygienist the last few times who does a fabulous job and always greets with a smile! I'll be back in 6 months!“

“Dr. Maruhashi is one of those people I hang onto for dear life. I have a super sensitive mouth and super sensitive teeth, and I have been to dentist after dentist after dentist, all reputed to be gentle, in search of sensitive dental care. But those dentists have all tried to sell me on unnecessary dental work or had very unprofessional staff, and so I ended up giving Dr. Maruhashi a try based on a recommendation from a relative. I have now been with him for as long as I can remember, through his office move and various staff turnovers. He is truly the most gentle, professional, personable dentist that one could possibly imagine. He treats everyone as if they were his most important patient and his best friend. He explains things very thoroughly and never, ever tries to sell me on unnecessary work. He actually makes me look forward to going to the dentist, if one can imagine that. He takes great pains to hire only dental assistants and office staff who share his values, and he will even do without and go short handed rather than hire the wrong people. It shows. Each and every one of them has been consistently friendly and professional, and the whole place has a unique atmosphere of people genuinely liking and respecting each other. I keep hearing that good medical staff are hard to find, but this office is proof that it can be done. The customer is always right in their book - even in situations which I admittedly could have avoided by taking better care of my teeth. Dr. Maruhashi has also had to refer me out for dental surgery and root canals, and those referrals, too, have been completely up to par. I implicitly trust anyone he refers me to. As long as he is still working, I will never go to any other dentist, and I keep telling him that I hope he is grooming someone of his caliber to take over his practice if and when he retires. I have read the negative reviews posted here, and I cannot believe the authors are even writing about the same place. I have not had any experiences there that remotely resemble what they describe. I respect everyone's right to their own opinions, but truly, those reviews seem totally out of character, and I would urge prospective patients not to be deterred by them. I realize I am probably making it more difficult for myself to get an appointment by posting this review, but honestly, the world needs to understand how special this place is.“

“From the moment you are greeted cheerfully as you step through the door, to the time you leave from either a check up or a major work, I find the whole office staff to be totally professional, but at the same time delightful to be around. This is a very happy practice and it shows. I would not go anywhere else.“

“So happy with my experience. Staff and Doctor were very friendly and accommodating. Would definitely recommend.“

“Dr. Shiotsu and staff are excellent at caring for my teeth. I always feel as though I'm their only patient! They keep very current with technology as well and I'm lucky to be their patient.“

“Every single person was amazing, from the front of house staff, the nurses, the hygienists, and of course Dr Bova herself. Incredible practice - thank you!“

“Excellent pediatric dentistry care. Waiting room is always clean, quiet and comfortable for the adults and toys for the kids. Office staff are nice and timely. We always feel the most important when we're there.“