Some of the best folks I have worked with! Spencer was knowledgeable, friendly, and (perhaps most importantly of all in this business), trustworthy.
And in my case, he literally saved me $15k! The work that another company said was necessary, he came out and looked at it, and then said it could instead be managed by much more affordable maintenance and even showed me how to do it myself. He also made sure I saw exactly what he was talking about, walking through the scope video with me on the spot.
July 2024
Hydro-jetting of a root-infested tile side sewer, along with 'before and after' video (with commentary) was done to our complete satisfaction. There was excellent communication along the way, including scheduling, equipment parking and proximity needs, to a final review of findings and recommendations. We have a link of the video that can be shared with other contractors should we choose to look into more 'permanent' solutions. The crew's thoroughness (the sewer is now essentially 'as clean as a whistle') and the company's overall professionalism made the experience as good as can be.
April 2024
You're not going to find a better company for your drainage needs ... NW Sewer and Drain takes 'going above and beyond' to an entirely different level! I was having trouble with a backed up main line and after describing the problem to one of their team members, received an immediate call back from Spencer who, while on his vacation, suggested trying a couple possible solutions. His advice cleared my main line and was graciously offered free of charge while taking some 'time-off' from work. Thank you for such amazing service NW Sewer and Drain ... you are and will always be the first call we make for any drainage service needs!
Some of the best folks I have worked with! Spencer was knowledgeable, friendly, and (perhaps most importantly of all in this business), trustworthy.
And in my case, he literally saved me $15k! The work that another company said was necessary, he came out and looked at it, and then said it could instead be managed by much more affordable maintenance and even showed me how to do it myself. He also made sure I saw exactly what he was talking about, walking through the scope video with me on the spot.
Hydro-jetting of a root-infested tile side sewer, along with 'before and after' video (with commentary) was done to our complete satisfaction. There was excellent communication along the way, including scheduling, equipment parking and proximity needs, to a final review of findings and recommendations. We have a link of the video that can be shared with other contractors should we choose to look into more 'permanent' solutions. The crew's thoroughness (the sewer is now essentially 'as clean as a whistle') and the company's overall professionalism made the experience as good as can be.
You're not going to find a better company for your drainage needs ... NW Sewer and Drain takes 'going above and beyond' to an entirely different level! I was having trouble with a backed up main line and after describing the problem to one of their team members, received an immediate call back from Spencer who, while on his vacation, suggested trying a couple possible solutions. His advice cleared my main line and was graciously offered free of charge while taking some 'time-off' from work. Thank you for such amazing service NW Sewer and Drain ... you are and will always be the first call we make for any drainage service needs!