I just want to start by saying I really like the people at the kelso clinic. They have always been very nice and helpful. But it's no secret that they are overworked and under staffed. So many people really rely on them and they do a great service to those that are in need. My hats off to them. But I think it's time to litghen the load for them. When my wife had received a diagnosis of something that really scared her, she did not receive a phone call from the doctor that was filling in for our primary doctor. After complaining about it she finally received a short message. So no opportunity to ask questions without it taking days to clear things up. Finely... read full review
May 2024
First and foremost, I want to be completely transparent when I write this review. I am a current employee at this clinic, in a managerial position. I want to make that perfectly clear so that anyone that reads this review will understand that right up front.That being said, I was a patient at this clinic for years before ever coming to work for them. So I have seen this clinic from the outside and from the inside. Feel free to take what you want/can from my review. If you look through my other reviews, you can see that I often offer good and bad information in reviews and it will be much the same here.When I was a patient at this clinic, I was happy with the fact that... read full review
May 2024
This month I went to Cowlitz's family health clinic due to a change from Kaiser insurance to PPO. I needed to see a doctor within two weeks. I called and they were very nice over the phone and got me appointment that had been canceled by someone else for the next day. I met with Dr. Conway. She was a very nice doctor and spent time talking about the things that I needed and listen to me and gave me information that made me feel good about my situation. The medical assistant was a very nice and friendly person. I was seen from about 10 minutes after arriving at the office. I always enjoy getting in and out quickly. I would definitely recommend utilizing this clinic.... read full review
I just want to start by saying I really like the people at the kelso clinic. They have always been very nice and helpful. But it's no secret that they are overworked and under staffed. So many people really rely on them and they do a great service to those that are in need. My hats off to them. But I think it's time to litghen the load for them. When my wife had received a diagnosis of something that really scared her, she did not receive a phone call from the doctor that was filling in for our primary doctor. After complaining about it she finally received a short message. So no opportunity to ask questions without it taking days to clear things up. Finely... read full review
First and foremost, I want to be completely transparent when I write this review. I am a current employee at this clinic, in a managerial position. I want to make that perfectly clear so that anyone that reads this review will understand that right up front.That being said, I was a patient at this clinic for years before ever coming to work for them. So I have seen this clinic from the outside and from the inside. Feel free to take what you want/can from my review. If you look through my other reviews, you can see that I often offer good and bad information in reviews and it will be much the same here.When I was a patient at this clinic, I was happy with the fact that... read full review
This month I went to Cowlitz's family health clinic due to a change from Kaiser insurance to PPO. I needed to see a doctor within two weeks. I called and they were very nice over the phone and got me appointment that had been canceled by someone else for the next day. I met with Dr. Conway. She was a very nice doctor and spent time talking about the things that I needed and listen to me and gave me information that made me feel good about my situation. The medical assistant was a very nice and friendly person. I was seen from about 10 minutes after arriving at the office. I always enjoy getting in and out quickly. I would definitely recommend utilizing this clinic.... read full review