About Cowlitz Family Health Center
Cowlitz Family Health Center is a clinic that provides healthcare services to individuals in need, including those who may struggle to pay. The clinic offers a sliding scale payment system, making it accessible to people with different income levels. Patients have reported positive experiences with the friendly and caring staff, including professional providers who are non-judgmental. Many appreciate the front desk team, noting how they work hard to accommodate those who come in without an appointment, especially for ongoing issues. Although the clinic may not always be perfect, the staff is dedicated to providing great patient care despite the challenges they face. Employees are motivated by their love for the community, striving to support and care for a diverse group of patients. While many rely on their services, there is recognition that staff are overworked and under-staffed. Overall, Cowlitz Family Health Center remains a valuable resource for those seeking quality healthcare in a welcoming environment.
This review is specifically for the clinic on 12th AVE of Longview, WA. The only reason I am giving this place two stars, and not one, is because of their Nurse Practitioner, Jeanie, and their secretary, Sarah, whom are both amazing at their jobs. The first counselor I saw, who is listed as a social worker, spent most of the appointment on her computer, did not engage, did not talk much and when she did talk, she did not care. She was completely apathetic and it made me uncomfortable and unheard. I requested another counselor in which I waited almost three weeks to see. When I saw her, I was excited to finally receive proper help. She told me that she was going on vacation...read full review
I will never go back here again they don't communicate with each other. They don't return your calls. And the Dr. I saw for my diabetes had the nerve to ask me if wanted to die because my A1c is the highest she's ever seen. Now who says that to someone who has extreme anxiety and depression. Wish I had reported her when I had the chance.
The front desk team is awesome!! I came in two times not on schedule, they always seem to try hard and get you seen if its an on going problem. Friendly, they thoroughly look into the problem and expedite the proper way. Keep up the good work🤙🏽