Simonds, Ross DDS

Sep 2023

Best experience EVER! This is coming from an individual with extensive dental history/trauma which has caused EXTREME dental anxiety. I learned about this practice from a mom's group friend Kassi who works as a hygienist here. She was so sweet to ask questions before I was even scheduled to help get the right providers for my needs. From the moment I entered Simonds dental office I was greeted very warmly by the front end staff that made me feel like family. They also greeted me at the end very warmly and took the time to make sure I had everything I needed before leaving their office. Amie is a BEYOND amazing hygienist in her skills, knowledge, teaching and bedside manner. She sat down and really listened and asked amazing follow up questions to learn more about my history. She made me feel so comfortable during my cleaning by her bedside manner, paraffin wax, warm neck wrap and free nitrous. Amie explained everything she was doing and what she is looking for and assessing. This was the first experience I had where someone did teaching of what they are monitoring and what is normal/not normal. Dr. Ross was equally AMAZING. He sat down and listened to my history as well. He provided ideas of avenues to pursue for nerve pain management. He took time out of his busy day to call a specialist in the Tri Cities to give them a heads up of my case. He also encouraged me to come back if I ever need more help with referrals. While talking to him it was like talking to a family member who truly cares about my health. I was able to ask questions without feeling rushed or judged. He provided great recommendations like getting pain addressed before getting treatment for gum recession. 100000% recommend seeing this dental practice...especially if you have dental anxiety!!! You won't be disappointed ❤