North Lake Nails & Spa

North Lake Nails & Spa, located in Lake Stevens, WA, aims to provide a relaxing and enjoyable spa experience. The salon boasts a peaceful and beautiful environment, with a focus on qualified and certified professional technicians. They offer a range of services, including acrylic, pink and white, gel, SNS, Shellac CND, Gelish, spa pedicures, manicures, and waxing. Clients have praised the salon's cleanliness and the friendly staff. The massage chairs are highlighted as a particularly relaxing feature. Some customers appreciate the efficient service and the ability to get their desired services without long wait times. While generally positive, one customer's experience highlights a potential area for improvement. They described feeling confused and uncomfortable when they were moved to a different technician mid-service. Although the second technician was kind and apologized for any misunderstanding, the initial experience left the customer feeling distressed. The customer also noted that despite the overall quality of the work, a minor detail regarding the acrylic application did not meet their personal preference. They ultimately decided not to have it corrected, feeling hesitant to be perceived as "difficult." This suggests a potential opportunity for North Lake Nails & Spa to further refine their communication and customer service to ensure all clients feel comfortable expressing their needs and expectations.