“The staff were right on time and performed with skill and confidence. The physician took the time to answer all my questions.“
“UW Medicine is an imperfect medical institution, no dispute there. Hope they get some good investment and better organization but will accept them as is today.
My review is more about Dr Iman Majd who is the best doctor I’ve ever had and greatly appreciate each time he’s there to support me. He is the most grounded, exceptional listener, well educated (great education does not mean just having a doctorate and an ego to fit) with a well balanced education primary and supplementary. Dr Majd demonstrates the values all doctors and PAs should by being the solution and calm in the world of chaos. For example he starts with truly listening to patients to hear their issues negue racing off with “solutions” to support pharmacy and insurance industry nonsense. He has never led me wrong in any situation and I’m forever grateful to him.
The staff here are exceptional in care, consideration and kindness supporting us patients and the doctors and PAs.
Commonly the problems that patients have are overall organization of UW Medicine, billing, scheduling. I’ve had my share but the care I receive here is superb and happily share my perspective. Thank you!?“
“I used this place for over 4 years. I do not have any negative experience about it. I did not need any special medical help, only basic stuff like prescriptions. The place is clean, the wait times are short. Based on my experience here, I recommend this for a PCP.“
“I've been seeing Dr. Kupferman for years and have always had a great experience. She is compassionate, up to date on research and super smart. Winning combo. The new offices at Totem Lake are beautiful!“
“The lab here is much improved the last two times I had to get a blood draw. A couple years ago I waited in a line that extended out into the hallway for two hours. The last couple of visits, I walked in, there was no line of people waiting, and they took me back within five minutes of my arrival.“
“I have been going to VM for the last 24 years. Dr. Suhr was my Doctor; he retired, and now I have Dr. Peltier. Both of them are very kind men. I trust them so much that I travel from MT Vernon to Kirkland--over 100 miles--to see my doctor. Why, you ask? Because I do not think there are better doctors than the one I have. I have been well cared for, and they show genuine concern. The 4 I rated VM is because of Franciscan Health. They only give these doctors 10 min with each patient, and making an appointment usually takes 3-4 months to see your physician. Horrible. Since Francisca has taken over, the quality has slipped due to that rule of thumb, which brings me to the billing. They have made mistakes in billing a few times now, and if you do not pay within the first month, they send a person to collections. That is ridiculous, which brings me back to the physicians. How much pressure are they dealing with? Worries me. The doctors and nursing staff are the BEST ANYWHERE.“