EvergreenHealth Home Care

Sep 2023

I was referred to EvergreenHealth Home Care for hospice care for my loved one. Contacting them was an easy process and they made all the arrangements within 2 days after learning of the urgency. The social worker came to assess the situation, went over the binder with all the information and contacts, and gave me the support I needed. The bed and all other equipment were delivered on a Wednesday after calling them Tuesday morning. Nurse Venus came over on Wednesday evening to familiarize me with the process - from medication to adjusting the bed, changing diapers, etc. She was very respectful and showed a lot of compassion, understanding and patience. I was a wreck and she walked me through what to expect and gave me all the contact numbers I may need. My loved one was only in hospice care for a day, but the care and compassion shown to me by nurse Venus and the staff at the office helped me through this most difficult time. Months after my loved one passed, they continue to send me materials on grief along with their program schedule for counseling. I highly recommend EvergreenHealth Home Care.

Nov 2022

Horrible. Didn’t have the decency to let me know they were out of network after initiating intake. Canceled my referral without telling me. I wouldn’t refer my dog to their services.

May 2022

Good but not great. It started out pretty good. They contacted us almost as soon as my mom was home from the hospital and they checked in two weeks after she started her OT, PT and ST.It was all downhill from there.Scheduling was hard. Some of the therapists were rude. I would call and calls would go unreturned.They seemed in a big rush to discharge her. I believe one of her therapists even ghosted her. Telling her they were going on vacation and as ub would care for her the following week. The next when we did not hear from the sub we called and were told that the Therapist we thought was on vacation was actually working. A week goes by and no response. Then a new therapist shows up and says she was given my mother's case.She shows up and starts everything over so my mom was agitated.So if you are looking for good communication. This is not the place to go.