CottageCare Seattle & Kent

CottageCare Seattle & Kent is a cleaning company with a long history, dating back to the 1970s. They are known for using environmentally friendly cleaning products and a detailed 165-point checklist for each cleaning. CottageCare emphasizes building long-term relationships with customers and prides itself on its average customer retention of over 5 years. The company understands the importance of flexibility and does not charge fees for rescheduling appointments. Customer satisfaction is a top priority, with CottageCare performing background checks on all employees and offering bonding and insurance for peace of mind. Customers have praised CottageCare for its reliable service, consistent quality, and responsive communication. They highlight the professionalism and helpfulness of the cleaning crew, who go above and beyond to meet their needs. Reviewers have specifically mentioned the thoroughness of the cleaning, including attention to detail and a willingness to move and lift items to ensure a complete clean. Many customers appreciate the friendly and dedicated staff, with some mentioning that the team performs TLC and leaves spaces smelling good, making the process feel like a partnership. The service helps clients enjoy a baseline of cleanliness and order, giving them the freedom to have guests over without worry. Due to the high level of professionalism and the ability to schedule recurring visits, many customers are very pleased with their experience and look forward to continued service. Customers have found Iris to be meticulous, going above and beyond and doing an incredible job making homes feel and look clean and organized. Ashley Loy always comes with a smile on her face and a hug and a kiss for the dogs, doing an excellent job. Iris has been wonderful, super friendly and efficient, leaving the place looking tidy and beautiful. The company has been easy to work with and offers a competitive rate, even allowing for an extra room to be cleaned each week for the quoted price.