SEPHORA

Mar 2024

I had a lady today at the cash register keep touching the nozzle of the product I bought while she was ringing me up. It was a facial product and touching the nozzle was very unsanitary. She may have been doing that without thinking, but I urge management to tell their employees to pay attention to what they’re doing, especially for sanitation reasons. There are plenty of skin diseases that can be passed on, as well as COVID and the flu.

Jan 2023

I love the store and usually the staff is very helpful but today was different. I was looking at a product to buy and the associate who was helping another customer came up to the same products as me, which usually isn’t a problem at all. But the associate almost literally pushed me out of the way to sell products to the customer she was helping. I politely moved out of the way a little, but then the associate came into my personal space even more to grab over me. I honestly am never bothered by moving for others, but I couldn’t even look at what I came into the store for. I moved out of the way for them, waited for some time, waiting patiently, but ended up just having to leave the store. The gal that checked me out at the register asked if I was helped, I said no and started to shortly explain what happened, but she then cut me off to tell me my total. I’m a patient customer, but I probably will not physically step into the Kennewick WA store again, I’ll do pick up.

Nov 2022

If there's anyone who can talk to you about make up it's SUGAR. I was fascinated by her kindness and knowledge when I asked her which type of blush she'd recommend for my skin tone, and let me tell you I never loved a blush in my 24 years of life like the one she recommended and applied to me! Her skills and personality make her outstand the rest of the employees working there. Someone needs to give her a raise and make her the SEPHORA MANAGER. Thank you Sugar:)