I had a appointment on 6/7, I was greeted by a friendly and helpful front desk lady. I had a massage with Darcy and she was able to relieve my back tension. I was planning to schedule a stretch appointment, but decided not to. As a result of the stretch provider's hostile behavior towards the front desk employee. I was extremely shocked. It was the first time I witnessed someone act so unprofessionally in a work environment.
May 2024
Any stars I give are for the massage therapists, especially Darcy. She is the greatest and personally gets 5 stars! I don't typically leave reviews but I had to say that although I've been going here since 2017, I do not feel like a valued customer at all. I left a stressful day of work and was looking forward to my massage. The construction on the blue bridge was making me late so I called to let them know. I was told they made a note of it and will be waiting for me. Minutes later, as I'm pulling into the parking lot, I get a call from another employee saying that I was late for my appointment so I could no longer receive the service that day. I told... read full review
March 2024
Facials are great! They made my skin look so good! Front desk 10 out of 10! New management, new front desk all so nice. Massage therapist are so sweet and so kind, They really get the job done with all the sore muscles in my back. Highly recommend on trying them. At first, I was iffy because of the previous comments, but so glad I tried them out. Definitely going to continue on coming:)))
I had a appointment on 6/7, I was greeted by a friendly and helpful front desk lady. I had a massage with Darcy and she was able to relieve my back tension. I was planning to schedule a stretch appointment, but decided not to. As a result of the stretch provider's hostile behavior towards the front desk employee. I was extremely shocked. It was the first time I witnessed someone act so unprofessionally in a work environment.
Any stars I give are for the massage therapists, especially Darcy. She is the greatest and personally gets 5 stars! I don't typically leave reviews but I had to say that although I've been going here since 2017, I do not feel like a valued customer at all. I left a stressful day of work and was looking forward to my massage. The construction on the blue bridge was making me late so I called to let them know. I was told they made a note of it and will be waiting for me. Minutes later, as I'm pulling into the parking lot, I get a call from another employee saying that I was late for my appointment so I could no longer receive the service that day. I told... read full review
Facials are great! They made my skin look so good! Front desk 10 out of 10! New management, new front desk all so nice. Massage therapist are so sweet and so kind, They really get the job done with all the sore muscles in my back. Highly recommend on trying them. At first, I was iffy because of the previous comments, but so glad I tried them out. Definitely going to continue on coming:)))