Good experience. I got a call back within an hour, and an appointment the next business day. The service guys called me on their way to alert me they were coming. At every level they were good communicators. They were thorough to investigate and efficient to solve the problem. I asked questions, and they were interested in answering them to help me understand my heating and cooling system, beyond the needed repair. I recommend B&M!
August 2020
Good experience. I got a call back within an hour, and an appointment the next business day. The service guys called me on their way to alert me they were coming. At every level they were good communicators. They were thorough to investigate and efficient to solve the problem. I asked questions, and they were interested in answering them to help me understand my heating and cooling system, beyond the needed repair. I recommend B&M!
September 2014
I called B&M after hearing them on my favorite radio station to help me with the annual maintenance on a number of furnaces in a storage facility. I was leery because I was afraid that moving from building to building could each be viewed as new service call as well as fears they would be pushing for all new systems....
I couldn't be happier with Don the Tech. He was quick, friendly and knowledgeable. He found problems with 3 units but was able to fix them with less than $50 in parts each time and the one unit that was totally down they replaced the motor very efficiently.
This is a great company and definitely will back... read full review
Good experience. I got a call back within an hour, and an appointment the next business day. The service guys called me on their way to alert me they were coming. At every level they were good communicators. They were thorough to investigate and efficient to solve the problem. I asked questions, and they were interested in answering them to help me understand my heating and cooling system, beyond the needed repair. I recommend B&M!
Good experience. I got a call back within an hour, and an appointment the next business day. The service guys called me on their way to alert me they were coming. At every level they were good communicators. They were thorough to investigate and efficient to solve the problem. I asked questions, and they were interested in answering them to help me understand my heating and cooling system, beyond the needed repair. I recommend B&M!
I called B&M after hearing them on my favorite radio station to help me with the annual maintenance on a number of furnaces in a storage facility. I was leery because I was afraid that moving from building to building could each be viewed as new service call as well as fears they would be pushing for all new systems....
I couldn't be happier with Don the Tech. He was quick, friendly and knowledgeable. He found problems with 3 units but was able to fix them with less than $50 in parts each time and the one unit that was totally down they replaced the motor very efficiently.
This is a great company and definitely will back... read full review