SEPHORA

Sephora offers a welcoming shopping experience where customers can explore a wide range of beloved beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable options. Customers can visit the website to stay up-to-date on exclusive product launches and brand events. For convenience, Sephora provides in-store or curbside online order pick-up, as well as Same-Day Delivery. While the staff is generally knowledgeable and helpful, like Leslie who assisted a customer in finding the perfect foundation, there is room for improvement in maintaining a neutral and respectful tone, even when customers decline offers. Overall, Sephora strives to celebrate what makes each customer unique and provide a positive shopping experience.