Pro Desk at The Home Depot

Jan 2023

well, everyone seems to complain about these giant Hardware stores, but after a few inquires we came across Thomas that helped us Senior's with filters for our refrigerator we bought there years ago...And he explained the difference between the cheap one's that other stores sell and the one's that were the best, Thank You Thomas as you are a man with a mission to really help senior's getting the help they need in these crazy times..... Sincerely, D & A

Mar 2022

I needed to visit this Home Depot to duplicate a few important keys of mine, and after some browsing around I found the section with the key machine. In the past, I've had to track down a nearby employee for help and ask if they had a moment. This time, a man named Lee quickly saw that I could use some assistance. I didn't need to hunt anyone down or fiddle around like an idiot before he politely offered a bit of aid. Lee was very easy to talk to. He patiently and effectively explained to me how the machine worked, showed me what types of key shapes I needed for my various duplicates, gave me advice in case I ever lose my keys, and even recommended a few places I could visit next once my old Toyota key couldn't work with their machine. Lee was everything you could ask for in an employee, coming from a very inexperienced customer. He didn't make me feel d*** or rushed, was very knowledgeable in answering my questions, and sincerely made me feel a hundred times more welcome. Thanks to his help and his awesome attitude, it's easy to say I'll be recommending this place in the future to friends and colleagues alike.

Feb 2022

On June 3, 2020 at 7:30 a.m., I had to enter the store because I wasn't able to pre-order one of three items online. Not one single employee was wearing a mask. I will not be back. Update: On Feb 23, 2022 there were no employees in the garden department. I tried and tried reaching plastic pots--the size I wanted was stored high overhead. I tried climbing and reaching--no luck. I went and got a hoe and pulled on the pots; they all hit me on the head and then crashed on the floor. One broke. Three hours later, my head still hurts and I have a bump.