We chose this business to help us fix our right rear-end bumper area due to a rear-end crash on our Tesla. We dropped off the car in January 2023. At the time of this comment, October 9th, 2023, we still do not have the car back. To our understanding, Tesla was very slow to supply parts but that the parts were received in July 2023. With that said, it's been 4 months of straight repairs on their supposedly one rack.They were the only certified Tesla auto-body shop near us, and that's why we chose this business.While the staff there is kind, they do not have a streamlined communication or documentation process. This was clear to us when they'd tell us something... read full review
June 2023
We had to find somewhere certified to work on Teslas after someone hit our Model 3, and Collision Center NW were very helpful the whole way through the process. They also worked with Enterprise for us to figure out our rental car while we were out our Tesla. The repair was projected at 3-6 weeks and we got it back in 10 DAYS! would definitely recommend.Service: Body & Trim
May 2023
In a very hard time it's so nice to deal with a business that still gives top notch customer service. From the minute I walked and through the process of getting my car evaluated. The staff from manager to front desk were very helpful and so understanding. This place was highly recommended by fellow EV drivers who had to get some work done, and I can see why. Very professional and took care of me every step of the way. Absolutely will recommended this shop.
We chose this business to help us fix our right rear-end bumper area due to a rear-end crash on our Tesla. We dropped off the car in January 2023. At the time of this comment, October 9th, 2023, we still do not have the car back. To our understanding, Tesla was very slow to supply parts but that the parts were received in July 2023. With that said, it's been 4 months of straight repairs on their supposedly one rack.They were the only certified Tesla auto-body shop near us, and that's why we chose this business.While the staff there is kind, they do not have a streamlined communication or documentation process. This was clear to us when they'd tell us something... read full review
We had to find somewhere certified to work on Teslas after someone hit our Model 3, and Collision Center NW were very helpful the whole way through the process. They also worked with Enterprise for us to figure out our rental car while we were out our Tesla. The repair was projected at 3-6 weeks and we got it back in 10 DAYS! would definitely recommend.Service: Body & Trim
In a very hard time it's so nice to deal with a business that still gives top notch customer service. From the minute I walked and through the process of getting my car evaluated. The staff from manager to front desk were very helpful and so understanding. This place was highly recommended by fellow EV drivers who had to get some work done, and I can see why. Very professional and took care of me every step of the way. Absolutely will recommended this shop.