Reviews for Geek Squad
Write a reviewHours
Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 8PM
Friday: 10AM - 8PM
Saturday: 10AM - 8PM
Sunday: 11AM - 7PM
Ratings
Google: 3.6/5 Facebook: 2.9/5 Nextdoor: 6 ❤️Geek Squad
31601 Pacific Hwy S, Federal Way
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The guys did a great job I gave him my PC that was severely damaged software wise from overclocking and they were able to fix it and I wasn't and I'm very good at computer so these guys are very experienced they also help me pick out a better motherboard Brian did highly recommend them
Listening is an art.My computer suddenly shut off, then got stuck in a loop of turning on and turning off after 2 seconds again, repeat.I told them I had checked powercord, surge box and wall outlet; I had checked possible RAM issues; that I had disconnected all components including mobo, cpu, hard drives, rom drives, usb ports, gfx card, and the problem still persisted. I asked if they agreed I should replace the PSU."No, definitely not the PSU," they said. "Replacing RAM would be your cheapest fix." (Really!? Replacing 32gb of ram is the cheapest option!?) "If you're not attached to your data, we'd be happy to replace your hard drive, maybe put in a solid state drive."I...read full review
After having HelloTech out, who did not get my internet/networking back online after having paid for that and wanting to charge me more to come back out, I called Geek Squad with the intent to have them out to get me back up and running. (I have had previous good experiences with Geek Squad). The tech on the phone ran me through several possible fixes and determined it would take someone to come out. So I thanked him and said I would try one last thing with Centurylink, which I did. In the end, I didn't need anyone to come out; Centurylink had a nice tech person who volunteered to help me because he had had the same problem at home. Technically they were not supposed...read full review