Providence Mill Creek Internal Medicine

Mar 2024

The front desk staff was polite and efficient, but my experience was not a positive one. I went to have my IUD removed, the provider I was scheduled to see let a student attempt the removal. The strings broke so I was told they had to do an ultrasound first ($640 copay!) and then reschedule with a doctor.
BTW I was asked permission for the student to be present and not to perform the procedure.
I made an appointment with Planned Parenthood instead, no IUD, local anesthesia and they solved the issue. For free.
Providence won't see me again.

Jun 2023

First time going to this location. Everyone was so friendly. The ladies at the front desk were kind, make check in easy and fast. The MA/Nurse was amazing. She listened to my concerns and was so kind and supportive. The Dr was one of the nicest male Dr. I ever seen in my life. He listens to me and addressed my concerns. You have a wonderful staff, keep up the great work.

Jul 2022

Wow! By far my best experience in healthcare, for myself anyway. Victoria Buchanan was able to see me right away to help me establish care, and although she won’t be my PCP she invested just as much time and care as if she would be continuing to see me. The compassion that I received at this location was genuine and did not go unnoticed. Paula greeted me at the front desk, she was so kind and welcoming. The nurse that checked me in was also very kind, caring, and compassionate (shame on me for not remembering her name… as a nurse I know better. Deepest apologies)Thank you so much for the great care. I look forward to receiving more care from your team!