Fred's Towing Service

Jan 2024

Blew my tire on the way up to Crystal and these guys were super fast, responsive, courteous and generous. As a single woman, I couldn't have asked for better, safer service at the crack of dawn.

May 2023

Compared to the competition this is one of the better places around to realistically do business with if you're trying to find someone cheaper it's not worth the effort just call these guys. I called Pro tow got a quote for over 600 for 18 mile trip called these guys got it for 280 the numbers don't lie. Response time : 8/10 Customer service : 10/10 If I'm ever in a bind around this area I'll give them a call

Mar 2023

I work for a property owner, and I try to have this company help with an abandoned vehicle. There was only one person in the office who could apparently print out or find the proper paperwork, and no one else could figure out how to do it. When one employee came in, he began talking and I had no idea he was even talking to me, until he took his hoodie off and got off his cell phone and looked at me... I had to return 3 times get some of the paperwork I was told that I needed.I then was given incorrect information regarding the situation (inconsistent with RCW 46.55.010). We went with a different towing company.This is a tow truck company, I don't expect stellar customer service... I did expect a little more than what I got. I wouldn't even expect a "how may I help you," because, again it's a towing company dealing probably with a lot of angry people, but "hi" would have worked.I didn't even have a Yelp account before this (just used it to look at reviews), but seeing there's no current reviews and the this convinced me to open an account.