Solum Kathleen R OD

May 2024

I randomly stopped to try Edmonds Vision Care to take a look at their selection of frames. I was warmly welcomed into the office by one of the Doctors who happened to at the front reception desk when I arrived. He even got me started by giving me some general info., listening to my needs, and taking me to the glasses section that was my frame size. They let me look around and take my time trying on several pairs of glasses until I found the perfect frames. I appreciated not being hounded, or pressured while I was looking, but someone was still close by to answer any questions that I had. After picking my frames, I worked with Will, I think he is an Optician, on the rest of the details for choosing the lens type, ordering, and payment. I had just planned on looking g around and checking prices, but when you try on a perfect frame for your face "you just know", and I had to get them! I was also given a detailed quote, and it was explained very throughly. He took the time to sit down and make sure I was getting all my questions answered, I really appreciated that. He was very knowledgeable and professional. The Edmonds Vision Center itself is located in a convenient area, on an intersection corner in downtown Edmonds. The office was very clean, orderly, nicely decorated. I have been very happy with my experience there thus far, and I can't wait to get my new glasses back! I have already made an appointment for a vision exam to become an established patient. I will also add that I have been going to vision providers for my entire life, as I started with glasses as a very young child, and Edmonds Vision Center is definitely one of my top, experiences I have ever had. I was worried that because they would be too expensive, but I was thrilled to find that their prices on frames and lenses seem to be very competitively priced, and their selection is much better the other places I've looked. For the quality, service, and overall experience you get at Edmonds Vision Center, it is well worth going there over going to Costco, America's Best, other those "big box" stores.

Jan 2024

Like others have said, I was really put off but their customer service and strict policies. The appointment only policy was made clear to me, to the point of rudeness, when I tried to stop in to look at the frames. I made an appointment and got glasses, and they came really quickly, which I was happy about and why I gave three stars for the review. However, a few weeks later I needed my new glasses adjusted and thought to stop by, but knowing their strict policy called to see if I could come by. But no, they told me I needed an appointment and they didn't have any appointments until the following week. But, they are not the only vision place so I found another place with good customer service to get my glasses adjusted (it literally took them 4 minutes) and will be getting my prescription sunglasses there as well.

Aug 2023

The City of Edmonds should take immense pride in housing the exceptional Edmonds Vision Center. This outstanding clinic boasts not only a highly skilled Optometrist, Dr. Solum, but also an incredibly friendly and welcoming staff, with Shari being my personal favorite. Moreover, the center offers a splendid collection of excellent and elegant frames. Dr. Solum's approach is truly remarkable as she exudes warmth and kindness while devoting considerable time to ensure the perfect measurements for my eyeglasses. The results were outstanding; both pairs of glasses returned from the lab, and my vision is now significantly clearer. The clinic itself is equipped with cutting-edge machines that expertly pinpoint any ongoing eye issues, making it an ideal destination for all your eye care needs. In light of the remarkable and experienced service they provide, along with their amiable staff, I wholeheartedly recommend Edmonds Vision Center to everyone seeking top-notch eye care.