This one is for the Rainier Chem-Dry in Puyallup location! I had some yellow stains on my mattress but it had absolutely zero smell. I told them that I had some yellow spots(2 of them were possibly from a puppy) but I wasn't sure because how I said it had zero smell! Also I double checked to make sure all the products are organic and odorless because I'm pregnant! So we get our mattress cleaned.. ones he starts it started to smell like strong chemicals. I asked him why it smells he said the second it's dry it will go away(to keep in mind they said All their products were 100% odorless). He finished at 12pm, we went to bed at 11pm and the smell was so strong... read full review
October 2017
I will never use this company again. On the phone the agent said it would be like $156 for 3 rooms and $4 per stair, plus $60 for each PURT (pet urine treatment). My total cost should have been $630 at the most, but they charged me $770. The phone sales agent also said they move most furniture, just not odd or really heavy items. The representative that came to the house said they don't move furniture. Luckily, we had already moved everything. On a positive note, both of the people that came to the house were pleasant and respectful. I should have said no when they quoted me the high price at the house, but I already had my furniture moved and needed it done. I will... read full review
November 2014
The only people I let clean my carpets! I seriously don't know why they would have poor reviews. I have 2 dogs & a toddler. They get out puke, pee, juice & paint stains. What's more is that I have never had a rep come to my house who I was uncomfortable with while alone with my child. Very thorough. Flexible with what you want cleaned and what kind of cleaning you want. All good!
This one is for the Rainier Chem-Dry in Puyallup location! I had some yellow stains on my mattress but it had absolutely zero smell. I told them that I had some yellow spots(2 of them were possibly from a puppy) but I wasn't sure because how I said it had zero smell! Also I double checked to make sure all the products are organic and odorless because I'm pregnant! So we get our mattress cleaned.. ones he starts it started to smell like strong chemicals. I asked him why it smells he said the second it's dry it will go away(to keep in mind they said All their products were 100% odorless). He finished at 12pm, we went to bed at 11pm and the smell was so strong... read full review
I will never use this company again. On the phone the agent said it would be like $156 for 3 rooms and $4 per stair, plus $60 for each PURT (pet urine treatment). My total cost should have been $630 at the most, but they charged me $770. The phone sales agent also said they move most furniture, just not odd or really heavy items. The representative that came to the house said they don't move furniture. Luckily, we had already moved everything. On a positive note, both of the people that came to the house were pleasant and respectful. I should have said no when they quoted me the high price at the house, but I already had my furniture moved and needed it done. I will... read full review
The only people I let clean my carpets! I seriously don't know why they would have poor reviews. I have 2 dogs & a toddler. They get out puke, pee, juice & paint stains. What's more is that I have never had a rep come to my house who I was uncomfortable with while alone with my child. Very thorough. Flexible with what you want cleaned and what kind of cleaning you want. All good!