I had such a great experience with Dr Lake and the rest of the team that I recommended them to my husband, who also had a great experience. We appreciated the assistance of Gabi while selecting and pricing out new frames for him. Next week I am talking my daughter to have her exam as well.
March 2024
The staff are friendly and helpful; however the company used to ship the contacts last year in 2023-summer-took months to get them for my daughter. The staff was so patient teaching her how to use them. Her prosecution had to change and the second shipment took a bit as well. She doubled up on going through her contacts not understanding and I called in and the staff were amazing and are shipping out more to us asap.
March 2024
From the moment I arrived I was being worked up on. I like the flow they have to make things go quicker. Even though I was a new patient to them I was in and out in half hour. It was a nice experience, no waiting at all just to the point.
I had such a great experience with Dr Lake and the rest of the team that I recommended them to my husband, who also had a great experience. We appreciated the assistance of Gabi while selecting and pricing out new frames for him. Next week I am talking my daughter to have her exam as well.
The staff are friendly and helpful; however the company used to ship the contacts last year in 2023-summer-took months to get them for my daughter. The staff was so patient teaching her how to use them. Her prosecution had to change and the second shipment took a bit as well. She doubled up on going through her contacts not understanding and I called in and the staff were amazing and are shipping out more to us asap.
From the moment I arrived I was being worked up on. I like the flow they have to make things go quicker. Even though I was a new patient to them I was in and out in half hour. It was a nice experience, no waiting at all just to the point.