Dr. Jason L. Hilde, DDS

Office is more about money than care. Used car sales feel, had to repeatedly tell them that we didn't want a procedure done, we didn't have the money, they kept lowering the amount we needed to pay....They charged us money AFTER the insurance already paid them, took weeks to get our money back. I do NOT recommend anyone go there and if you do, watch their billing practices and check your claims, I am sure they would have kept every penny until I asked for it back.

Don't go if you value quality Customer Service! I asked for my x-rays to be forwarded to another office. I filled out the proper forms and sent them in. A week later I find out my information still had not been forwarded. I phoned Hilde and reception told me they did indeed get my forms. I was told she would do it and I said I didn't understand why the delay when it was literally just and email. Reception immediately was short with me with zero apology or reason why the delay, then she abruptly said she'd do it and hung up on me.

I had to get my wisdom tooth pulled and my regular dentist called to reschedule for another 2 weeks out. I called all over and came across this place, who said they could get me in on the upcoming Saturday, which was only 3 days away. I told them I had insurance and gave them my information. When I got to my appointment, I was charged a $50 fee for an "emergency" visit. I was not told this when I made the appointment. I asked them."How was this an emergency if I had to schedule an appointment 3 days out?" They just said it was their policy. When I got back to the room, they took xrays and this is when I was told that they weren't going to pull... read full review