“All I can say is they are professional, knowledgeable and polite. They showed up when they said they would. They were attentive to questions I had and completed the job in great timing. I can't recommend them enough over others local. I won't speak ill of their competitors but I will say this, they did what they said they were going to do. And this that's all you can ask for in a service. Thank you guys.“
“Been customer of A-one since 2016. Everyone was top notch! Kyle has a great team.Very respectful and friendly. They were professional, efficient and left everything very clean. Thanks A-one, Kellan, Juan, Fredy, Jose and Gustavo, Abbie, David and anyone else I may have missed.
Angel and John Morgan“
“Professional Staff and Prompt Service. Grateful for Mr Rooter here in the Tri Cities.“
“Very responsive and got us scheduled fast. Explained the test and its purpose clearly as well as showing how the back flow valve worked. Really nice guy doing our test. On top of that, the cost was less than our previous supplier. ?“
“I was a bit hasty in posting my 1st review. There was some confusion on my part how much my bill was. It's all been resolved to my satisfaction. They are a quality team and I would use them again. Randy V.“
“Very thankful for the responsiveness, professionalism and honesty of Sean and his crew. We had a situation that needed their expert services and input. They responded promptly and communicated at a high level.“
“Jeremy gave me great info when I called in a panic. Alex came promptly, was attentive to my concerns, thoroughly assessed my AC unit and explained what he was doing and why. Paige, in the office, was informative and assisted me to her best ability. I was disappointed in a policy change for the service agreement. Very disappointed since I have had it since I bought my homen9 years ago. Would have appreciated being grandfathered in due to my loyalty. Regardless of management's decisions, staff has always been wonderful. Today was no different. I hate the idea of changing companies. May if I can find one that honors what their policy changed. They have, until this policy change, been worth every penny. The staff cause me pause in changing providers. They are so responsive. The owners/management should reward them.“
“I highly recommend Brett and Cody. I had pump motor issues and took my motor to them to see if they had a bushing to replace my worn one. They were super helpful and knowledgeable, had great suggestions, and the parts I needed.There was no hard sell or dismissiveness because I wasn't planning to buy a new system or anything.I definitely recommend them.“
“Thank God for Homes by Jessica!!! I received notice from American Home Shield on Feb 27 that HBJ would contact me within 24 hours. American Home Shield did not contact HBJ until Mar 1. Thank God for HBJ. They were out here the day they heard and got my electrical problem solved, no thanks to American Home Shield. American Home Shield failed to notify HBJ as they claimed they had. Homes by Jessica gets 5 stars! American Home Shield is garbage.“
“We were out of town, our house sitters called and said our shower was broken and would not turn off. They immediately went out and charged a reasonable price and were quick and professional! Highly recommended!“
“I have used them several times and they never disappoint. Highly professional and do quality work. Ask for the sink master Chris if you have sink problems. Quick and very knowledgeable. Can’t recommend them enough.“