EvergreenHealth Primary Care - Lakeshore Bothell

I used to have nothing but 5 star experiences when Dr. Wilson and Stacie (ARNP) were there. Since Dr. Wilson retired and Stacie left, I have had several poor experiences. Laura Paulson, ARNP did not listen to my concerns, her bedside manner was robot-like with poor eye contact, and she documented incorrect information in my chart. She labeled me as anxious and obese. I am not anxious or obese (my BMI has never been 30 or more). Who wants to be falsely labeled as fat and crazy? Anxiety was not discussed and if she felt concerned about me experiencing anxiety, why did she not ask questions or offer support? Dr. Ramadas if very nice, but she prescribed my child iron supplements... read full review

I love Dr. Herron and the staff at their clinics. My love for Evergreen Health as a whole is gone. Since the pandemic things went downhill fast and remained there.

To see my amazing PCP I must wait 3.5 months or more. When I do see him referrals don't always go out. Two referrals were not sent this last visit. One internal referral still has not called me after more than a month.

Because it takes weeks to months to see a provider at their primary care clinic patients are forced to use Urgent Care for typical office visit care.

Now Evergreen Health is playing hard ball with my insurance company despite the level... read full review

Just had a physical on a Saturday morning so I could get a blood draw immediately after so I only have to fast over night. Turns out evergreen has decided not to offer blood draws on Saturday anymore and didn't bother to let anyone know so for those that work for a living have to fast all day long to be able to get a blood draw during the week. This is inconvenient for most people.