Bothell Health Care

Jun 2024

I will highly recommend Bothell Health Care for rehab from a mini-stroke (TIA). My wife received exceptional care, Physical and Occupational Therapies, and activities. The gym is well equipped and the staff top notch. Seven days a week she received PT and OT. After 40 days, she was able to return home. We would have preferred a longer stay, after winning 3 appeals, but we lost our 4th with the insurance company. The nursing staff is wonderful and caring.

Sep 2023

There is Questionable care here. Late response to needs for medical care, medication times, even when called - staff wasn't around, or available to come in. My grandmother needed rehab for walking after falling badly in her apartment. She spent a month in the hospital, she was so excited to go to a rehab facility to get back to walking, and she was in there for one week. We spent a lot of time talking to the nurses and night nurses about wearing her Cpap machine at night and her CO2 levels raised to the point of confusion. My grandmother is very clear headed. All the time. The doctor at the hospital wanted her to have a CPAP on all night every night while there to avoid any issue. She had to go back to the ICU at the hospital due to high CO2 levels from simple sleep apnea. High CO2 levels cause confusion, delerium, and even brain damage and are very scary. This never should happen at a care facility if the nurses were skilled & actually checking on their patients throughout the evening. If they were staffed and skilled, we wouldn't have evidence of negligence either. I would recommend against bringing any of your elderly family members with any needs (besides something simple) to this location if you can avoid it. They seem understaffed & undereducated on anything "extra" that might be needed for a loved one. Which is highly saddening when you have a loved one willing to do whatever it takes to keep going but doesn't have the ability to ask for what they need on their own without YOU there to advocate. That is scary. Avoid. You can always get good reviews if someone is happy... or if they're bribed. We didn't have that good experience. I would always recommend to do an interview and make sure they CAN actually accommodate your loved one the way THEY need before entering those doors. At any location. Lesson learned at this location. Posted September 2023. Current experience.

May 2023

RUN! THIS PLACE IS TERRIBLE! My mother is 78 has Alzheimer’s & recently had a severe brain hemorrhage. After only a few days there she fell out of bed!!! They found her at 3am on the filthy floor, unable to scream & unable to move. They had no idea how long she had been there. I was mortified & hurt to hear this, they told me this “happens” in a very condensing tone. I asked “if this happens” why not implement safe guards like lowering the bed, having a crash pad & checking on patients around the clock??? Don’t expect your loved one to be cared for safely here and don’t expect the management team to help or be professional.