“I am a 55-year-old who, despite an intense fear of dentists that often requires Xanax to manage, maintained regular dental visits throughout my life until the past five years. My dental phobia, which can lead to me passing out during appointments, has been a significant challenge. This fear, coupled with my extensive travels, has led me to experience a wide range of dental practices across the East and West Coasts.
After thorough research among over 20 dentists covered by my insurance, I was drawn to Dr. Jorgenson's office because of its glowing reviews. Initially hesitant due to the long wait for an appointment, I finally visited the office and was pleasantly surprised by the exceptional customer service from the moment I walked in. The staff greeted me by name and made me feel welcomed and guided throughout my visit.
The dental technician and Dr. Jorgenson himself were incredibly understanding and accommodating of my dental phobia. They went out of their way to introduce themselves, discuss my anxieties, and provide comforting options without any judgment. My experiences with the needle, which is my biggest fear, were handled with utmost patience and care, making me feel like the only patient in the office. Their empathy and understanding, including sharing personal phobias, helped ease my nerves significantly.
Overall, my experiences at this dental office have been outstanding, leading me to recommend them highly. Despite the initial long wait for an appointment, the quality of care and the attention to patient comfort are unparalleled. I've now attended four appointments in as many weeks, including exams, cleanings, and fillings, and can confidently say these visits have been the best dental experiences I've ever had.
Edit 3/15/24:
I relocated a few years ago, making it about an hour and 40-minute drive to my appointments. Despite the distance, the exceptional service and care provided by this office and Dr. Jorgenson make the journey entirely worth it. This office remains a fantastic choice for anyone with dental anxieties.“
“Dr. Schmidt and Dental Assistant Jill did an amazing job recementing my veneer. They took their time to prepare and assure perfect success. I am so grateful for their skill and kindness. Highly recommend Galbraith Family Dental.“
“This office has the best environment! When I first became a client I would shake in the chair from anxiety, and after many procedures and cleanings with this staff I actually look forward to coming into the office to see everybody. They’re honest but won’t make you feel ashamed of your situation, financial or dental, and always good for a laugh! I’ve been a client since I was 18 years old and been through phases of being insured and not insured and they have been respectful and helpful through all of them. This is truly an establishment that understands what it takes to be the best in customer service. I’ll never go anywhere else.“
“Had a wonderful experience today with Dr Jill Tetrick, her assistant, and front office staff. Last night while flossing a crown popped off. My dentist is out of town, and I spent a little time this morning calling around looking for someone that could bond it back on. At the recommendation of another booked dental office, I tried the Tetrick practice. They were booked as well, and already had allocated their emergency slot for the day, but took my number just in case. As luck would have it, I got a call back in about 45min, asking if I could show up in 30min; Heck Yeah!
They have an exceptionally clean and well sorted practice. The staff was professional and exceedingly personable. Within ~45min I was out and having lunch. Highly recommended!“
“Fabulous team. Every interaction, with every individual, has been excellent. The care is thorough, attentive, and they are exceptionally clear with costs ahead of time. I'm very lucky not to have any pre-existing dental phobia but I appreciate how much they do to mitigate those worries and are very conscientious of potential discomfort. 10/10, cannot recommend enough!“
“Very friendly and helpful front end crew! Also very clean facility and professional staff. Love the animal planet TV when you are lying there quite relaxing visit.“
“I have been their patient for about 5 years now and I have never been happier with my teeth. Couldn't imagine a better pair of dentists or a more well run office!“