I want to commend the bank emplyees that are still working during these stressful times. I had a problem this morning that could only be taken care of by a representative so I waited the almost 2 hours on hold to reach customer service. I spoke to one man and explained the problem and he was friendly and understanding and connected me to the person who could help me. I'm sorry but I didn't get his name. The woman he connected me to is named Lynn and she was patient and helpful and got my problem solved quickly. I really appreciate the two people who worked with me and I commend them for their helpfulness.
May 2019
In the past two months their ATM machine has been down. Of course it happens when the bank is closed. I'm not able to make a deposit or get cash out. Very frustrating.
May 2019
So I wasn't actually going to leave a review of a bank that I've just generally never had problems with but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with... read full review
I want to commend the bank emplyees that are still working during these stressful times. I had a problem this morning that could only be taken care of by a representative so I waited the almost 2 hours on hold to reach customer service. I spoke to one man and explained the problem and he was friendly and understanding and connected me to the person who could help me. I'm sorry but I didn't get his name. The woman he connected me to is named Lynn and she was patient and helpful and got my problem solved quickly. I really appreciate the two people who worked with me and I commend them for their helpfulness.
In the past two months their ATM machine has been down. Of course it happens when the bank is closed. I'm not able to make a deposit or get cash out. Very frustrating.
So I wasn't actually going to leave a review of a bank that I've just generally never had problems with but then I saw the previous review where some idiot talks randomly about Chase being why people like California, and now I'm very confused. Chase has banks in 26 states and is one of the "big four" banks that handle millions of peoples' banking needs. As I mentioned, I have never had an issue at this Chase in particular and can imagine that since it's in Bellingham that it's likely staffed by people who are local and may have even grown up or spent their entire lives living in the state of WA. So maybe, if you have a problem with... read full review