We appreciate their quick response meeting with us the same day as our water heater had burst, causing a flood downstairs. They assessed the damage, removed the water heater, damaged flooring, and dried the walls. They prepared the areas for restoration. We also appreciate their professionalism and thoroughness. We highly recommend their company and their ability to work with our insurance company. They,'re the best!
December 2023
Within 16 hours of me calling about build up of water in my crawlspace, they had a technician on site to look at it. They were very transparent about pricing beforehand, and what different services could cost--which I appreciated. After their tech went into my crawlspace to assess (which they did free of charge) he concluded there was nothing required of them, and a licensed plumber could install sump pump. Jason explained the problem, how it happened, and Sarah contacted an electrician--was a great communicator--kept me informed.This company is incredibly responsive, professional, honest--I will definitely use them if issues arise in the future.
July 2023
Fantastic! Lance was a huge help when it came to my water emergency. I recently had a spill and was worried about water damage. He was prompt and courteous. Along with pulling and drying out my carpet and padding, he explained how mold works! I will definitely be reaching out to him again. As a first time homeowner, I'm glad that I can count on 911-DRY as a resource!
We appreciate their quick response meeting with us the same day as our water heater had burst, causing a flood downstairs. They assessed the damage, removed the water heater, damaged flooring, and dried the walls. They prepared the areas for restoration. We also appreciate their professionalism and thoroughness. We highly recommend their company and their ability to work with our insurance company. They,'re the best!
Within 16 hours of me calling about build up of water in my crawlspace, they had a technician on site to look at it. They were very transparent about pricing beforehand, and what different services could cost--which I appreciated. After their tech went into my crawlspace to assess (which they did free of charge) he concluded there was nothing required of them, and a licensed plumber could install sump pump. Jason explained the problem, how it happened, and Sarah contacted an electrician--was a great communicator--kept me informed.This company is incredibly responsive, professional, honest--I will definitely use them if issues arise in the future.
Fantastic! Lance was a huge help when it came to my water emergency. I recently had a spill and was worried about water damage. He was prompt and courteous. Along with pulling and drying out my carpet and padding, he explained how mold works! I will definitely be reaching out to him again. As a first time homeowner, I'm glad that I can count on 911-DRY as a resource!