Primary Care | Kaiser Permanente Factoria Medical Center

Went here recently for an exam and some blood tests and had an overall positive experience. All staff was friendly and worked efficiently. I even got the results from the tests posted to my Kaiser portal within a few hours. The only thing was that when I came in it wasn't really clear if the self check-in kiosks were working/available, so everyone just of stood in line for the receptionists. Not a big deal and the line went quickly, but some clearer signage of where we are supposed to go initially would be helpful.

Every appointment, pharmacy visit, customer care call, and in-person interaction with each person employed by Kaiser Permanente has been genuinely uplifting. All cells matter With Gratitude, ©

It's a health care system not too many are fond of. I don't mind the orderly manner in which you check in and make appointments. Haven't had Kaiser in years but am happy to have it again. Not a fan of going to to the doctors unless absolutely necessary. The first visit here was as expected. Kiosk check in for appointment and a clean large waiting room. I had to wait quite long and nearly left because of it. When the doctor finally arrived she was extremely efficient and ordered many tests. Good news, everything is in house. I'm not unhappy with this facility. Plenty of parking outside too. Stay well everyone!