About Pharmacy | Kaiser Permanente Bellevue Medical Center
Pharmacy | Kaiser Permanente Bellevue Medical Center offers efficient and friendly service to its patients. Visitors to the urgent care report quick assistance from professional staff who create a comfortable atmosphere, making potentially stressful experiences more manageable. The facility is clean and organized, with a streamlined security check process that includes wearing a mask. Patients appreciate the timely help and expert recommendations they receive, which contribute to their recovery. Long-term members express satisfaction with the quality of care, noting that appointments are easily accessible and reminders for prescriptions and upcoming visits are helpful. The user-friendly website allows patients to manage their health records conveniently. Overall, the pharmacy is well-regarded for its exceptional service and commitment to patient care.
Due to a change of insurance plans, I am no longer able to use the Kaiser Permanente mail order pharmacy for medication orders. Instead, I have to pick it up at a Kaiser pharmacy. The Bellevue location has a pharmacy locker that you can pick up your medications anytime if you are not able to stop by during regular pharmacy hours. This is convenient if you can only pick it up on weekends.
The pharmacy locker is located in the main hallway on the 1st floor. The pickup process itself is easy. Same as picking up an order at an Amazon Locker in which you enter a code and open up the locker it is located in. It is a bit of a pain to pick up medications at Kaiser, but...read full review
I am rating this good because my Doctors at this facility are excellent. My doctor asked me to stop and make an appointment for a CT scan at radiology on my way out today. There was no line, it was empty. I asked to make an appointment and the woman LOUDLY refused. I explained my doctor asked me to make the appointment, she LOUDLY complained that she has talked to her Manger and said she doesn't have time to make appointments (again no line, no one there). I'm embarrassed, HPPIA? everyone now knows my business right in the middle of the waiting room. It was not professional. I don't think the patient should not be treated this way. Very very poor front end customer service. I asked her to lower he voice before I walked out.
Went in to their urgent care on a Sunday morning and was helped quickly and efficiently. The staff were all friendly and sympathetic, and they helped me with my issue in a timely manner. Everything was clean and also very stream-lined. You need to go through a super quick a security check (metal detector) and also wear a mask for the urgent care part of the facility, but that seems totally fair to me. After leaving I continued to feel better and better due to their expertise and recommendations. I will definitely go here again if I have something else come up in the future!